DugsiConnect
Support
Help for account access, school onboarding, class setup, messaging, and technical issues.
How to get help
DugsiConnect supports school administrators, teachers, parents, students, and approved platform staff. If you need help with login, school access, class setup, messaging, or account issues, contact us using the details below.
Support contact
What to include
- Your school name and your role in the school
- Your device type and app version
- A short description of the issue
- Screenshots and the approximate time the issue occurred, if relevant
Support hours
Initial responses are typically handled during standard business hours. Urgent school access problems should be reported by the school administrator or the platform contact responsible for your deployment.
Privacy
Do not send passwords by email. For privacy and data handling information, review the Privacy Policy.